In order to get a better understanding in relation to the Nunamiut Lodge Hotel and the assessment of services, a client satisfaction market survey questionnaire was conducted with previous customers.
The following comments were made by clients:
“Nunamiut Lodge is always my first choice.”
“It is a newer building and the hospitality is great. It is one of the best run hotels in Nunavut – clean, and the food is excellent.”
“The Lodge has a higher quality of accommodation, quiet, nice dining area and great view. Staff are personable, and we rely on the Lodge for pick up at the airport.”
“Better conference facilities.”
“It is considered the best in Baker Lake.”